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CallSys

Claude connectorCommunity

Work with your CallSys CRM, calendar and omnichannel customer service (WhatsApp) right from Claude.

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Tools
53

exposed by this connector

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CallSys is a Brazilian CRM and omnichannel contact-center platform (WhatsApp, webchat, social channels and telephony). This connector lets Claude work inside your CallSys account with the same permissions you have in the app:

  • Find customers and companies, and review leads, deals, pipelines, tasks and the activity history of each contact.
  • Manage your calendar: list, create, reschedule, complete or cancel appointments (Google Calendar sync only when you ask).
  • Supervisors: see the agents of the teams they supervise and per-agent performance (conversations, response times, deals won and lost, overdue tasks, calls).
  • Customer service: read conversations and messages, the waiting queue, approved WhatsApp templates, quick replies and dispositions.
  • With the optional customer-service write permission: send a WhatsApp message in an ongoing conversation (24-hour window) or an approved template, and claim, transfer, tag and close conversations.
  • Dashboards: sales, sales performance and customer-service indicators.

Safety: each person signs in with their own CallSys user (OAuth, company MFA applies) and only ever sees their own company's data. Every write tool asks for approval in Claude; critical actions and every outbound message also require a server-side confirmation code (single use for messages) and are rate limited. Channel credentials, passwords and recording links are never returned.

Tools

  • callsys_assumir_atendimento
  • callsys_atualizar_compromisso
  • callsys_atualizar_contato
  • callsys_atualizar_lead
  • callsys_atualizar_oportunidade
  • callsys_atualizar_tarefa
  • callsys_buscar_contatos
  • callsys_buscar_empresas
  • callsys_buscar_mensagens
  • callsys_cancelar_compromisso
  • callsys_concluir_compromisso
  • callsys_concluir_tarefa
  • callsys_consultar_chamadas
  • callsys_consultar_dashboard_atendimento
  • callsys_consultar_dashboard_comercial
  • callsys_consultar_historico_contato
  • callsys_consultar_performance_vendas
  • callsys_consultar_pipeline_leads
Show all 53
  • callsys_contexto_usuario
  • callsys_criar_compromisso
  • callsys_criar_contato
  • callsys_criar_lead
  • callsys_criar_oportunidade
  • callsys_criar_tarefa
  • callsys_desempenho_agentes
  • callsys_encerrar_atendimento
  • callsys_enviar_mensagem_whatsapp
  • callsys_enviar_template_whatsapp
  • callsys_listar_agenda
  • callsys_listar_atividades
  • callsys_listar_conversas
  • callsys_listar_fila_atendimento
  • callsys_listar_leads
  • callsys_listar_minha_equipe
  • callsys_listar_oportunidades
  • callsys_listar_pipelines
  • callsys_listar_respostas_rapidas
  • callsys_listar_tabulacoes
  • callsys_listar_tarefas
  • callsys_listar_templates_whatsapp
  • callsys_mover_oportunidade
  • callsys_obter_compromisso
  • callsys_obter_contato
  • callsys_obter_conversa
  • callsys_obter_empresa
  • callsys_obter_lead
  • callsys_obter_oportunidade
  • callsys_obter_tarefa
  • callsys_pesquisa_global
  • callsys_tabular_atendimento
  • callsys_transferir_atendimento
  • fetch
  • search
Categories
Made by
CallSys · Website
Sign-in
Required
Connector URL
https://mcp.callsys.com.br/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
October 10, 2026
More info