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HelpWell

Claude connectorCommunity

Manage your help desk, knowledge base, live chat support and SaaS email marketing workflows from Claude.

View in Claude directory

HelpWell brings customer support and lifecycle communication into one workspace. Use Claude to work with your help desk and support ticketing software: summarize conversations, triage the support desk, draft grounded replies, review support performance and turn unanswered questions into useful help docs.

Manage a knowledge base and help center, organize articles and collections, and improve live chat support. Work with contacts, segments, in-app messages and forms. For teams with email marketing enabled, prepare newsletters, preview audiences, and build and test marketing automation for SaaS onboarding and customer journeys.

HelpWell supports email for SaaS through your configured Resend integration and connects Stripe data to supported customer workflows. Availability depends on your plan, workspace setup and permissions. Connect with OAuth, select one workspace, and choose read-only or read-and-manage access and tool areas. Customer sends and other sensitive actions require confirmation.

Created by Workado, LLC. Learn more at helpwell.ai; setup documentation is at docs.helpwell.ai. The open source HelpWell project is available at github.com/ChainAI-Org/helpwell.

Tools
216

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#6916of 7,294123places down24h—7d
#5,987#6,241#6,495#6,749Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Rank by trending score

—not ranked—24h—7d
—

Popularity score

1,000024h—7d
1,000Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Trending score

——24h—7d
—

In its categories

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

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Tools

  • accept_held_reply
  • add_help_center_domain
  • add_mail_domain
  • add_note
  • add_playbook_rule
  • add_redirect
  • apply_mail_layout
  • approve_code_update
  • approve_training_proposal
  • archive_article
  • assign_conversation
  • build_knowledge_base
  • cancel_newsletter
  • change_teammate_role
  • check_help_center_domain
  • check_mail_domain
  • check_newsletter
  • count_contacts
Show all 216
  • count_duplicate_contacts
  • count_newsletter_audience
  • create_article
  • create_changelog_entry
  • create_collection
  • create_contact
  • create_email_template
  • create_journey
  • create_journey_from_recipe
  • create_newsletter
  • create_proactive_message
  • create_product
  • create_saved_reply
  • create_segment
  • decide_code_update_batch
  • define_field
  • delete_changelog_entry
  • delete_email_template
  • delete_external_mail
  • delete_journey
  • delete_proactive_message
  • delete_saved_reply
  • discard_code_update
  • discard_journey_draft
  • disconnect_resend
  • dismiss_gap
  • dismiss_get_started
  • dismiss_held_reply
  • dismiss_training_proposal
  • draft_article_from_conversation
  • draft_changelog_from_releases
  • draft_reply_with_ai
  • edit_code_update
  • enrol_in_journey
  • generate_journey
  • generate_newsletter
  • get_activity
  • get_agent
  • get_ai_settings
  • get_app_screenshots
  • get_audit_log
  • get_billing_status
  • get_brand
  • get_code_updates
  • get_consent_settings
  • get_contact
  • get_contact_panel
  • get_conversation
  • get_email_setup
  • get_email_template
  • get_enrichment_settings
  • get_help_center_settings
  • get_journey
  • get_journey_performance
  • get_journey_run
  • get_newsletter
  • get_newsletter_results
  • get_notification_preferences
  • get_proactive_message
  • get_proactive_message_report
  • get_product
  • get_reports
  • get_security_settings
  • get_send_settings
  • get_setup_status
  • get_slack_status
  • get_suppression_summary
  • get_training_overview
  • get_widget_install
  • get_workspace_settings
  • import_brand_from_website
  • import_email_html
  • import_suppressions
  • invite_teammate
  • list_agent_conversations
  • list_ai_models
  • list_article_versions
  • list_articles
  • list_blocked_senders
  • list_changelog_entries
  • list_collections
  • list_conversations
  • list_email_templates
  • list_external_mail
  • list_fields
  • list_form_settings
  • list_gaps
  • list_help_center_domains
  • list_journey_people
  • list_journey_recipes
  • list_journey_runs
  • list_journeys
  • list_merge_candidates
  • list_newsletters
  • list_notifications
  • list_proactive_messages
  • list_products
  • list_redirects
  • list_resend_domains
  • list_saved_replies
  • list_segments
  • list_team
  • list_training_proposals
  • mark_all_notifications_read
  • mark_conversation_read
  • mark_external_mail_spam
  • mark_notification_read
  • merge_conversations
  • merge_duplicate_contacts
  • move_external_mail_to_inbox
  • pause_journey
  • pause_proactive_message
  • preview_newsletter
  • publish_journey
  • publish_proactive_message
  • read_agent_conversation
  • read_article
  • read_article_source
  • register_mail_domain
  • remove_help_center_domain
  • remove_mail_domain
  • remove_redirect
  • remove_teammate
  • render_saved_reply
  • reopen_gap
  • repair_mail_webhook
  • reply_to_conversation
  • report_summary
  • resend_invitation
  • reset_my_notification_preferences
  • resolve_gap
  • restore_article_version
  • restore_conversation
  • restore_journey
  • resume_journey
  • resume_marketing_email
  • retake_app_screenshots
  • retry_product_setup
  • retry_training_publish
  • reuse_resend_domain
  • revoke_invitation
  • run_agent_evaluation
  • save_reply_draft
  • schedule_newsletter
  • search_articles
  • search_contacts
  • send_support_inbox_test
  • send_test_email
  • send_test_newsletter
  • set_contact_consent
  • set_primary_help_center_domain
  • settings_link
  • snooze_conversation
  • snooze_notification
  • stop_journey_run
  • tag_contacts
  • test_journey
  • test_proactive_message
  • trash_conversation
  • unblock_sender
  • unlock_field
  • unsnooze_conversation
  • update_agent
  • update_ai_settings
  • update_app_screenshots
  • update_article
  • update_brand
  • update_changelog_entry
  • update_code_update_settings
  • update_collection
  • update_consent_settings
  • update_contact
  • update_contact_panel
  • update_conversation
  • update_email_template
  • update_enrichment_settings
  • update_form_settings
  • update_frequency_cap
  • update_help_center_setting
  • update_journey
  • update_mail_domain
  • update_mail_reputation_thresholds
  • update_my_notification_preferences
  • update_newsletter
  • update_playbook_rule
  • update_proactive_message
  • update_proactive_settings
  • update_product
  • update_saved_reply
  • update_segment
  • update_sender_identity
  • update_support_inbox
  • update_team_notification_defaults
  • update_workspace_settings
  • use_email_template
  • use_managed_replies
  • verify_mail_domain
  • write_proactive_message_copy
Categories
Made by
Workado, LLC · Website
Sign-in
Required
Connector URL
https://app.helpwell.ai/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
October 18, 2026
More info
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