MSP360

MSP360 lets MSPs monitor and manage MSP360 Managed Backup from a conversation in Claude. It uses the same API and permissions as your MSP360 administrator login. Health checks: find computers with failed, warning or overdue backups, offline computers, outdated or unsupported agent versions, and computers pending authorization. Custom and executive reports: ask for a summary across all client companies or a single one, grouped by company or computer, and get it as a ready-to-share report instead of building it in the console. Error tracking and troubleshooting: read the last-run error for any plan, get a plain-language explanation of the root cause and the fix, and see whether it sits on the customer's infrastructure (network, credentials, disk space) or on the MSP360 side. Storage, licenses and limits: check storage consumption by company and destination, companies close to their storage limit, and license assignments by company and computer. Companies and administrators: create and list companies, create administrators with specific permissions, assign them to companies, and set notifications per company. The connector also covers onboarding: authorizing computers, assigning trial and paid licenses, and creating storage destinations and backup plans. Read tools run without confirmation; tools that make changes ask for approval in Claude first. Assigning a paid license adds a billable license to your MSP360 account.