North Metric

North Metric is churn prevention for SaaS companies that bill on Stripe. It scores every paying customer for churn risk, drafts a move for each one at risk in a Queue for approval, and proves what each move kept in a Ledger against a comparison group of customers it held back.

With this connector, Claude can:

• Show the workspace at a glance: customers by risk, MRR at risk, cancellations, failed payments and what's waiting.
• List customers by churn signal (at risk, usage drops, cancelling, failed or past-due payments, expiring cards) and explain why one customer is at risk.
• Read the Queue, the Ledger, monthly metrics, revenue leaks, failed payments and cancel reasons.
• With Read and act access: draft a move, edit its message, approve, skip or snooze it, and pause or resume the Queue.

Access is chosen at sign-in and can be changed or revoked any time in North Metric under Your profile › AI tools. Read only is the default. Read and act needs the Approver role or above. Every action follows the user's role, contact limits and locks as it would in the app. Locked moves can only be approved in North Metric, and each connection is capped at 60 actions an hour. The user can hide customer names and emails from Claude, so customers show by ID only.

Requires a North Metric account with Stripe connected. Start free at northmetric.io.