Pivony

Claude connectorCommunity

Customer-experience analytics: ask about your reviews, surveys and tickets and get answers from your Pivony dashboards.

View in Claude directory

Pivony is a consumer intelligence and voice-of-customer platform. It collects customer feedback — online reviews, app store reviews, surveys, support tickets and social posts — and analyzes it into topics, sentiment, ratings, NPS and root causes.

The Pivony connector lets Claude answer questions about your customers with your own Pivony data instead of exports:

  • Headline metrics for any dashboard, hotel, branch or channel: review count, sentiment, rating, NPS, topics and complaint topics
  • Daily trends and the topics rising or falling against the previous period
  • Analyzed root causes behind complaints, with recommendations
  • Real review quotes, filtered by topic and sentiment, or found by keyword
  • Sonic Advisor, Pivony's CX analyst, for deeper questions

It can also act on what it finds, with the user's permission: draft, publish and close surveys, add KPIs and alarms, open a dashboard for an app's store reviews, and group dashboards by brand for competitor analysis. Every action stays within the organization's Pivony plan; nothing is deleted, and plans, accounts and teams are never changed from Claude.

Everyone signs in with their own Pivony account over OAuth, approves what Claude may do, and sees only the dashboards they can open in Pivony.

Requires a Pivony account in an organization with the Pivony MCP add-on.

Pivony is #8,631 of 11,065 Claude connectors by popularity.

Tools
34

exposed by this connector

Movement

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#8631of 11,065123places down24h—7d
#8,326#8,410#8,494#8,578Oct 17Oct 23Oct 29Nov 4Nov 10Nov 15

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Popularity score

2,322024h—7d
1,9682,0652,1622,259Oct 17Oct 23Oct 29Nov 4Nov 10Nov 15

Trending score

——24h—7d
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In its categories

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Data analytics3,370th of 3,994 by popularity · not ranked by trending score
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All 4,020 Data analytics connectors

Sales and marketing2,056th of 2,485 by popularity · not ranked by trending scoreAll 2,502 Sales and marketing connectors

Tools

  • pivony_ask_advisor
  • pivony_ask_knowledge_base
  • pivony_close_survey
  • pivony_compare_competitors
  • pivony_create_alarm
  • pivony_create_app_review_dashboard
  • pivony_create_kpi
  • pivony_create_survey_draft
  • pivony_get_cx_metrics
  • pivony_get_dashboard_filters
  • pivony_get_distribution
  • pivony_get_emergent_topics
  • pivony_get_hot_terms
  • pivony_get_key_drivers
  • pivony_get_knowledge_base_themes
  • pivony_get_kpi_metrics
  • pivony_get_root_causes
  • pivony_get_subscriptions
Show all 34
  • pivony_get_survey
  • pivony_get_survey_results
  • pivony_get_topic_scores
  • pivony_get_topic_series
  • pivony_get_topic_trends
  • pivony_get_trends
  • pivony_get_usage
  • pivony_list_alarms
  • pivony_list_dashboards
  • pivony_list_kpis
  • pivony_list_reviews
  • pivony_list_surveys
  • pivony_publish_survey
  • pivony_search_reviews
  • pivony_set_brand
  • pivony_update_survey_draft
Categories
Made by
Pivony · Website
Sign-in
Required
Connector URL
https://mcp.pivony.com/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
November 10, 2026
More info
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