Soft10
Claude connectorCommunityManage your Soft10 omnichannel inbox — WhatsApp, Instagram, Messenger, Telegram, TikTok, email and live chat — from Claude.
Soft10 is an omnichannel customer inbox and CRM that brings WhatsApp, WhatsApp Lite, Instagram, Facebook Messenger, Telegram, TikTok, email and website live chat conversations into one place. The Soft10 connector lets your team work with that inbox directly from Claude.
Key features:
- Chats: list, search and read conversations, reply to customers, assign chats to operators, change status and pause AI on a conversation.
- WhatsApp templates: list approved templates and send template messages.
- Customers: view customer profiles, add notes and update tags.
- AI agent: view and update AI agent settings, enable or disable it, and test its replies.
- Chatbot flows: list flows, view them and turn them on or off.
- Social comments: list posts, manage comment automations and see comment activity.
- Reports: team performance and comment activity reports.
Access follows the user's Soft10 account and role, so Claude only sees and acts on what that user is allowed to.
- Tools
- 30
exposed by this connector
Movement
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Popularity score
Trending score
Movement is measured against our own daily snapshots, and there isn’t an earlier one to compare with yet.
In its categories
How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.
Communicationnot ranked by popularity · not ranked by trending score
This connector isn’t ranked by popularity, so the category’s top connectors are shown instead.
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 1 | 24,523 | 59,247 #26 | 0 | |
| 2 | 22,810 | 57,680 #28 | 1places down | |
| 3 | 22,657 | 55,043 #30 | 0 | |
| 4 | 21,863 | 44,377 #44 | 0 | |
| 5 | 21,595 | 26,415 #131 | 0 |
This connector isn’t ranked by trending score, so the category’s top connectors are shown instead.
| # | Connector | Trending | Popularity | 7d |
|---|---|---|---|---|
| 1 | 35,395,085 | 13,134 #76 | 4places up | |
| 2 |  Replin | 2,144,145 | 8,566 #254 | 14places up |
| 3 |  Jetpost | 1,867,079 | 10,063 #169 | 52places up |
| 4 |  Namecheap Private Email | 569,865 | 7,468 #322 | — |
| 5 | 421,478 | 8,371 #265 | — |
Tools
- add_customer_note
- assign_chat
- create_comment_automation
- get_ai_agent_settings
- get_chat_messages
- get_chatbot_flow
- get_comment_activity_report
- get_comment_automation
- get_customer_profile
- get_my_context
- get_performance_report
- list_accounts
- list_chatbot_flows
- list_chats
- list_comment_automations
- list_social_posts
- list_tags
- list_users
Show all 30Show fewer
- list_whatsapp_templates
- search_chats
- send_message
- send_whatsapp_template
- set_ai_agent_enabled
- set_chat_ai_paused
- set_chat_status
- set_chatbot_flow_status
- test_ai_agent
- update_ai_agent_settings
- update_comment_automation
- update_customer_tags
- Made by
- Smart Soft and Services MMC · Website
- Sign-in
- Required
- Connector URL
- https://mcp.soft10.io/mcp
- Transport
- Streamable HTTP
- Works with
- Claude, Claude API, Claude Code, Claude Desktop
- Added
- November 14, 2026
- More info
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