Syncro

Syncro is a Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platform. Connect Claude to your Syncro instance for live access to tickets, alerts, customers, contacts, assets, products, appointments, and invoices. Ask Claude to update a ticket, prep for a site visit, book a follow-up, or find work that never got billed. Turn a support call transcript into a ticket with the summary and next steps already populated. Build automation on the same tools. Requires a Syncro account. The connector reads, writes and updates data in your Syncro instance; it does not delete data. Access follows your own Syncro permissions and Claude can only do what your Syncro role allows.

You can use the Syncro connector to: Search: "Find everything in Syncro tied to Acme Corp: tickets, contacts, and open invoices." Manage tickets: "Update ticket #482 to Resolved and add a comment explaining the fix." Look up customers and contacts: "Pull every contact tied to Acme Corp and flag anyone missing a phone number." Track assets: "List every asset we have on file for Acme Corp before I head over." Handle invoicing and billing: "Show me every overdue invoice and email the top three to their customers." Log time: "Log 45 minutes of on-site work against ticket #482." Monitor alerts: "List every active alert so I know what needs attention today." Schedule appointments: "Book a follow-up visit for Acme Corp next Tuesday from 2 to 3 PM." Manage products: "Add a new product for our annual license renewal priced at $199."