Worktual Ticketing Solution

Claude connectorCommunity

Securely connect Claude to Worktual support to find customer context, triage tickets, and resolve issues through governed workflows, using…

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Worktual Ticketing lets support staff use Claude with their own Worktual account. Staff can check whether a customer exists, find tickets, read ticket status, create tickets, escalate tickets, add notes, and create, draft, update, or publish knowledge-base articles.

Tools
11

exposed by this connector

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Tools

  • add_ticket_note
  • create_kb_article
  • create_ticket
  • draft_kb_article
  • escalate_ticket
  • get_ticket_status
  • lookup_ticket
  • lookup_tickets_by_email
  • publish_kb_article
  • update_kb_article
  • verify_ticket_customer
Categories
Made by
Worktual Limited · Website
Sign-in
Required
Connector URL
https://ticketing-mcp.worktual.com/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
November 14, 2026
More info
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