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Freshservice

Claude connectorPartner — verified

Manage tickets, assets, changes, and IT requests

View in Claude directory
Tools
35

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#605of 5,1836places down24h35places down7d
#482#516#550#584Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

Rank by trending score

#2446of 2,4548places down24h313places down7d
#1,756#1,968#2,180#2,392Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

Popularity score

12,301024h07d
12,301Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

Trending score

3,259024h07d
3,259Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

In its category

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Productivity309th of 2,822 by popularity · 1,303rd of 1,305 by trending score
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All 2,842 Productivity connectors

Also on other marketplaces

Manage IT service requests, incidents, and assets directly from Claude. Browse, create, and update tickets, incidents, and service requests in Freshservice without leaving your conversation. Fetch asset details, check ticket statuses, assign agents, and automate routine IT workflows using natural language. Make Freshservice a native part of your AI workflow—an intelligent IT service management agent that helps your team resolve issues faster and keep operations running smoothly.

Tools

  • fetchSolutionCategories
  • fetchSolutionCategory
  • updateSolutionArticle
  • createOnboardingRequest
  • fetchOnboardingRequests
  • fetchOnboardingRequestForm
  • createOffboardingRequest
  • fetchOffboardingRequestTickets
  • placeRequestServiceCatalogItem
  • fetchServiceCatalogItemSearch
  • fetchServiceCatalogCategories
  • fetchOffboardingRequests
  • fetchSolutionArticles
  • createSolutionArticle
  • fetchSolutionArticleSearch
  • fetchServiceCatalogItem
  • fetchServiceCatalogItems
  • createTicket
Show all 35
  • fetchTicket
  • updateTicket
  • fetchTickets
  • fetchAgent
  • fetchAgents
  • fetchAssets
  • createAsset
  • fetchAsset
  • updateAsset
  • createTicketNote
  • fetchSolutionFolder
  • fetchSolutionArticle
  • fetchRequesters
  • fetchRequester
  • fetchWorkspaces
  • fetchSolutionFolders
  • createSolutionFolder
Categories
Made by
Freshworks · Website
Sign-in
Required
Transport
Streamable HTTP
Permissions
Read + Write
Works with
Claude, Claude API, Claude Desktop
Acts on
Tickets & tasks
Department
IT & security
Added
June 17, 2026
More info