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Freshservice

Partner — verifiedremote

Manage tickets, assets, changes, and IT requests

Freshworks · joined 2026-06-17

View in directory
Popularity rank
#433

of 2,090

Popularity score
12,301

directory metric

Trending rank
#1857

3,259

Tools
35

exposed by this server

Movement

Rank, 24h

Rank, 7d

Score, 24h

Score, 7d

30-day trend

Movement is measured against our own daily snapshots, which begin the day this site launched. Nothing to compare against yet.

About

Manage IT service requests, incidents, and assets directly from Claude. Browse, create, and update tickets, incidents, and service requests in Freshservice without leaving your conversation. Fetch asset details, check ticket statuses, assign agents, and automate routine IT workflows using natural language. Make Freshservice a native part of your AI workflow—an intelligent IT service management agent that helps your team resolve issues faster and keep operations running smoothly.

Connection

Transport
streamable-http
Auth
Required
Permissions
Read + Write
Works with
claude, claude-api, claude-desktop

Tools 35

  • fetchSolutionCategories
  • fetchSolutionCategory
  • updateSolutionArticle
  • createOnboardingRequest
  • fetchOnboardingRequests
  • fetchOnboardingRequestForm
  • createOffboardingRequest
  • fetchOffboardingRequestTickets
  • placeRequestServiceCatalogItem
  • fetchServiceCatalogItemSearch
  • fetchServiceCatalogCategories
  • fetchOffboardingRequests
  • fetchSolutionArticles
  • createSolutionArticle
  • fetchSolutionArticleSearch
  • fetchServiceCatalogItem
  • fetchServiceCatalogItems
  • createTicket
  • fetchTicket
  • updateTicket
  • fetchTickets
  • fetchAgent
  • fetchAgents
  • fetchAssets
  • createAsset
  • fetchAsset
  • updateAsset
  • createTicketNote
  • fetchSolutionFolder
  • fetchSolutionArticle
  • fetchRequesters
  • fetchRequester
  • fetchWorkspaces
  • fetchSolutionFolders
  • createSolutionFolder

Categories