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Freshservice

ChatGPT plugin

Manage ITSM work

View in ChatGPT directory
Connection
Remote

hosted by the developer

Apps SDK app
Yes

ships an in-chat UI

Movement

Over the last 30 days of daily snapshots.

Rank by placement

#3860of 3,88028places down24h341places down7d
#3,350#3,490#3,630#3,770Aug 26Aug 31Sep 5Sep 10Sep 15Sep 20

Also on other marketplaces

Freshservice MCP Gateway lets users work with Freshservice data from ChatGPT. It supports starting a tool session, finding and inspecting tickets, assets, ITAM assets, agents, requesters, workspaces, onboarding and offboarding requests, service catalog items, solution content, lookup records such as locations and vendors, and custom object records, plus creating or updating supported Freshservice records in the connected account.

Example prompts

  • “Show my open high-priority tickets and summarize what needs attention first.”
  • “Create a ticket for an employee who cannot connect to VPN.”
  • “Search solution articles for laptop setup and show the most relevant results.”
Categories
Made by
Freshworks Inc. · Website
Version
1.0.0-6b3927081bed
Created At
September 4, 2026
More info