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Gorgias MCP

Claude connectorCommunity

Audit, improve, and act on your Gorgias helpdesk

View in Claude directory
Tools
88

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#421of 5,1834places down24h07d
#394#402#410#418Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

Rank by trending score

#626of 2,4547places down24h1places up7d
#530#673#816#959Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

Popularity score

13,518−224h+1687d
13,05213,18013,30813,436Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

Trending score

40,530+4724h+3,6297d
23,04027,81032,58037,35042,120Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

In its categories

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Data analytics61st of 1,936 by popularity · 214th of 937 by trending score
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Developer tools43rd of 934 by popularity · 101st of 426 by trending score
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Productivity211th of 2,822 by popularity · 330th of 1,305 by trending score
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Gorgias is the AI-powered customer experience platform for ecommerce brands. This connector gives your AI assistant secure, OAuth-based access to your Gorgias account so you can audit your setup, pull voice-of-customer insights, and take real helpdesk actions from chat.

What you can do:

Tickets: search and read tickets with full message history, reply to customers, post internal notes, update status and priority, and add tags. Macros and rules: find stale or duplicate macros, create and update macros, apply them to tickets, and manage automation rules. AI Agent: audit and tune your AI Agent — tone of voice, handover topics, support actions (including creating new ones from templates), channel enablement — and preview replies safely in test mode before going live. Knowledge: review, draft, and publish Help Center guidance that powers your AI Agent. Customers and team: look up customer profiles and review your agent roster. Insights: query your helpdesk data to surface contact-reason trends, frustration patterns, return reasons, and CSAT drivers.

How it works: sign in with your Gorgias credentials through the standard browser OAuth flow — no API keys to copy. All calls run against your own Gorgias account, as your Gorgias user. Have your Gorgias subdomain (the part before .gorgias.com) handy when you connect.

Available on all Gorgias Helpdesk plans.

Tools

  • add_internal_note
  • add_tags
  • ai_agent_setup_completion
  • apply_macro
  • archive_macro
  • convert_to_advanced_view
  • create_action_from_template
  • create_draft_guidance
  • create_draft_skill
  • create_help_center_article
  • create_macro
  • create_message
  • create_rule
  • create_support_action
  • create_ticket
  • disable_guidance
  • disable_rule
  • disable_support_action
Show all 88
  • discard_draft_guidance
  • discard_help_center_article_draft
  • enable_ai_agent_on_channel
  • enable_rule
  • enable_support_action
  • escalate_ticket
  • get_action_template
  • get_agent_configuration
  • get_current_user
  • get_custom_field
  • get_customer
  • get_gaia_instructions
  • get_guidance
  • get_help_center_article
  • get_instruction
  • get_job
  • get_macro
  • get_product_custom_info
  • get_reporting_stats
  • get_reporting_stats_schema
  • get_rule
  • get_skill
  • get_support_action
  • get_table_metadata
  • get_tables
  • get_ticket
  • list_action_templates
  • list_agent_configurations
  • list_custom_fields
  • list_customers
  • list_guidance_templates
  • list_guidances
  • list_help_center_articles
  • list_help_center_categories
  • list_help_centers
  • list_integrations
  • list_intents
  • list_macros
  • list_metric_cards
  • list_product_metafield_definitions
  • list_rules
  • list_skills
  • list_support_actions
  • list_tags
  • list_teams
  • list_tickets
  • list_users
  • pin_metafield_definition
  • preview_ai_agent
  • preview_tone_of_voice
  • publish_guidance
  • publish_help_center_article
  • publish_skill
  • query
  • reply_and_close
  • search_products
  • search_tickets
  • set_product_custom_info
  • snooze_ticket
  • unarchive_macro
  • unpublish_help_center_article
  • update_draft_guidance
  • update_draft_skill
  • update_excluded_handover_topics
  • update_help_center_article
  • update_macro
  • update_rule
  • update_support_action
  • update_ticket
  • update_tone_of_voice
Categories
Made by
Gorgias · Website
Sign-in
Required
Connector URL
https://mcp.gorgias.com/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Acts on
Tickets & tasks, AI models & agents, Contacts & leads, Email & messages
Department
Customer support
Industry
Retail & e-commerce
Added
July 31, 2026
More info