Gorgias MCP
Claude connectorCommunityAudit, improve, and act on your Gorgias helpdesk
- Tools
- 88
exposed by this connector
Movement
From our daily snapshots over the last 30 days.
Rank by popularity
Rank by trending score
Popularity score
Trending score
In its categories
How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.
Data analytics61st of 1,936 by popularity · 214th of 937 by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 58 | 13,638 | 5places up | ||
| 59 | 13,611 | 2places up | ||
| 60 | 13,520 | 10places down | ||
| 61 | 13,518 | 0 | ||
| 62 | 13,508 | 18places down | ||
| 63 | 13,483 | 5places down | ||
| 64 | 13,433 | 11places up |
| # | Connector | Trending | Popularity | 7d |
|---|---|---|---|---|
| 211 | 40,975 | 1,280places up | ||
| 212 | 40,690 | 507places down | ||
| 213 | 40,621 | 208places down | ||
| 214 | 40,530 | 1places up | ||
| 215 | 40,473 | 102places down | ||
| 216 | 40,437 | 47places down | ||
| 217 | 40,401 | 57places down |
Developer tools43rd of 934 by popularity · 101st of 426 by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 40 | 13,577 | 37places up | ||
| 41 | 13,531 | 5places up | ||
| 42 | 13,520 | 10places down | ||
| 43 | 13,518 | 0 | ||
| 44 | 13,321 | 1places up | ||
| 45 | 13,194 | 1places up | ||
| 46 | 13,183 | — |
Productivity211th of 2,822 by popularity · 330th of 1,305 by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 208 | 13,578 | 6places down | ||
| 209 | 13,531 | 5places up | ||
| 210 | 13,520 | 10places down | ||
| 211 | 13,518 | 0 | ||
| 212 | 13,508 | 18places down | ||
| 213 | 13,490 | 20places down | ||
| 214 | 13,483 | 5places down |
Gorgias is the AI-powered customer experience platform for ecommerce brands. This connector gives your AI assistant secure, OAuth-based access to your Gorgias account so you can audit your setup, pull voice-of-customer insights, and take real helpdesk actions from chat.
What you can do:
Tickets: search and read tickets with full message history, reply to customers, post internal notes, update status and priority, and add tags. Macros and rules: find stale or duplicate macros, create and update macros, apply them to tickets, and manage automation rules. AI Agent: audit and tune your AI Agent — tone of voice, handover topics, support actions (including creating new ones from templates), channel enablement — and preview replies safely in test mode before going live. Knowledge: review, draft, and publish Help Center guidance that powers your AI Agent. Customers and team: look up customer profiles and review your agent roster. Insights: query your helpdesk data to surface contact-reason trends, frustration patterns, return reasons, and CSAT drivers.
How it works: sign in with your Gorgias credentials through the standard browser OAuth flow — no API keys to copy. All calls run against your own Gorgias account, as your Gorgias user. Have your Gorgias subdomain (the part before .gorgias.com) handy when you connect.
Available on all Gorgias Helpdesk plans.
Tools
- add_internal_note
- add_tags
- ai_agent_setup_completion
- apply_macro
- archive_macro
- convert_to_advanced_view
- create_action_from_template
- create_draft_guidance
- create_draft_skill
- create_help_center_article
- create_macro
- create_message
- create_rule
- create_support_action
- create_ticket
- disable_guidance
- disable_rule
- disable_support_action
Show all 88Show fewer
- discard_draft_guidance
- discard_help_center_article_draft
- enable_ai_agent_on_channel
- enable_rule
- enable_support_action
- escalate_ticket
- get_action_template
- get_agent_configuration
- get_current_user
- get_custom_field
- get_customer
- get_gaia_instructions
- get_guidance
- get_help_center_article
- get_instruction
- get_job
- get_macro
- get_product_custom_info
- get_reporting_stats
- get_reporting_stats_schema
- get_rule
- get_skill
- get_support_action
- get_table_metadata
- get_tables
- get_ticket
- list_action_templates
- list_agent_configurations
- list_custom_fields
- list_customers
- list_guidance_templates
- list_guidances
- list_help_center_articles
- list_help_center_categories
- list_help_centers
- list_integrations
- list_intents
- list_macros
- list_metric_cards
- list_product_metafield_definitions
- list_rules
- list_skills
- list_support_actions
- list_tags
- list_teams
- list_tickets
- list_users
- pin_metafield_definition
- preview_ai_agent
- preview_tone_of_voice
- publish_guidance
- publish_help_center_article
- publish_skill
- query
- reply_and_close
- search_products
- search_tickets
- set_product_custom_info
- snooze_ticket
- unarchive_macro
- unpublish_help_center_article
- update_draft_guidance
- update_draft_skill
- update_excluded_handover_topics
- update_help_center_article
- update_macro
- update_rule
- update_support_action
- update_ticket
- update_tone_of_voice
- Sign-in
- Required
- Connector URL
- https://mcp.gorgias.com/mcp
- Transport
- Streamable HTTP
- Works with
- Claude, Claude API, Claude Code, Claude Desktop
- Acts on
- Tickets & tasks, AI models & agents, Contacts & leads, Email & messages
- Department
- Customer support
- Industry
- Retail & e-commerce
- Added
- July 31, 2026
- More info