Zendesk MCP Bridge

Claude connectorCommunity

Triage, investigate, update and report on Zendesk tickets.

View in Claude directory

Zendesk MCP Bridge brings live Zendesk Support workflows into Claude. Using their existing Zendesk account and permissions, users can prioritize assigned tickets, investigate ticket conversations and history, draft replies and internal notes for approval, make controlled ticket updates, preview bulk maintenance before applying it, and create support summaries from live ticket data.

Zendesk Bridge Open EAP: To use this plugin, please enroll in the Zendesk Bridge Open EAP from Zendesk Admin Center > AI > External AI.

Read the announcement https://support.zendesk.com/hc/en-us/articles/11485591370650.

Zendesk MCP Bridge is #812 of 11,065 Claude connectors by popularity.

Tools
34

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#812of 11,065121places up24h—7d
#346#1,746#3,146#4,546Oct 17Oct 23Oct 29Nov 4Nov 10Nov 15

Rank by trending score

—not ranked—24h—7d
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Popularity score

12,378+44124h—7d
3,5945,9908,38610,782Oct 17Oct 23Oct 29Nov 4Nov 10Nov 15

Trending score

——24h—7d
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1 listing change logged · latest Nov 12: Description. See what changed

In its categories

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Productivity420th of 6,074 by popularity · not ranked by trending score
Order by

All 6,129 Productivity connectors

Data analytics204th of 3,994 by popularity · not ranked by trending scoreAll 4,020 Data analytics connectors
Commerce shopping40th of 1,298 by popularity · not ranked by trending scoreAll 1,309 Commerce shopping connectors

Also on other marketplaces

Tools

  • C_helpcenter_createArticle
  • C_helpcenter_listArticles
  • C_helpcenter_listCategories
  • C_helpcenter_listSections
  • C_helpcenter_showArticle
  • C_helpcenter_updateArticle
  • C_helpcenter_updateTranslation
  • C_incidents_list_active_incidents
  • C_tickets_createTicket
  • C_tickets_getTicketById
  • C_tickets_updateTicket
  • C_users_getUserById
  • C_zendesk-public-api_get_chat
  • C_zendesk-public-api_get_talk_account_overview
  • C_zendesk-public-api_get_talk_current_queue_activity
  • C_zendesk-public-api_list_chats
  • C_zendesk-public-api_list_groups
  • C_zendesk-public-api_list_macros
Show all 34
  • C_zendesk-public-api_list_organizations
  • C_zendesk-public-api_list_queues
  • C_zendesk-public-api_list_requests
  • C_zendesk-public-api_list_satisfaction_ratings
  • C_zendesk-public-api_list_search_results
  • C_zendesk-public-api_list_slapolicies
  • C_zendesk-public-api_list_ticket_audits
  • C_zendesk-public-api_list_ticket_metrics
  • C_zendesk-public-api_list_tickets
  • C_zendesk-public-api_list_tickets_from_view
  • C_zendesk-public-api_list_users
  • C_zendesk-public-api_list_views
  • C_zendesk-public-api_show_request
  • C_zendesk-public-api_show_ticket_metrics
  • check_execution
  • resolve_tool_schema
Categories
Made by
Zendesk, Inc · Website
Sign-in
Required
Connector URL
https://mcp.zendesk.com/integrations/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
November 2, 2026
More info
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