Zendesk Plugin

ChatGPT plugin

Connect to Zendesk via OpenAI

View in ChatGPT directory

Use the Zendesk plugin, built on Zendesk Bridge, to investigate support tickets and customer context, review queues and service metrics, work with Guide content, and oversee Talk, Chat, and omnichannel operations all from within OpenAI. Zendesk Bridge Open EAP: To use this plugin, please enroll in the Zendesk Bridge Open EAP from Zendesk Admin Center > AI > External AI. Read the announcement https://support.zendesk.com/hc/en-us/articles/11485591370650.

Zendesk Plugin is #10,766 of 13,927 ChatGPT plugins by placement.

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#10766of 13,927195places up24h—7d
#10,632#11,035#11,438#11,841Oct 17Oct 23Oct 29Nov 4Nov 10Nov 15

Rank in Productivity

#2652of 3,65345places up24h—7d
#2,608#2,743#2,878#3,013Oct 17Oct 23Oct 29Nov 4Nov 10Nov 15

2 listing changes logged · latest Nov 12: Description, Version. See what changed

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Productivity2,652nd of 3,653 by placement
#PluginPosition7d
2650Fulldev#10762152places down
2651loopthink#107651,440places up
2652Zendesk PluginThis page#10766—
2653Honeydew Cook#10767118places up
2654Phrase#1077094places up

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Example prompts

  • “Which Zendesk actions are available to me?”
  • “Read my recent ticket, summarize the issue and prior work, flag gaps, and draft a customer reply for review.”
  • “Review open tickets, find recurring and solved similar issues, then recommend the next steps.”
Categories
Made by
Zendesk · Website
Sign-in
On Install
Capabilities
Read, Write
Availability
Available
Version
1.0.2
Keywords
zendesk, mcp, customer support, support tickets, zendesk guide, zendesk bridge, zendesk talk, zendesk chat, zendesk omnichannel routing, zendesk for employee service, zendesk contact center, zendesk support, ticket triage, customer context, help center, knowledge base, queue management, service metrics, contact center
Created
October 22, 2026
More info
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