Computer by DevRev

Computer by DevRev brings your DevRev workspace into ChatGPT and Codex through DevRev's remote Model Context Protocol (MCP) server. Ask about customer-reported problems, product feedback, and engineering work without losing the connections between them.

A customer ticket can point to the issue being worked on; an issue can sit under an enhancement; and an enhancement can show how a product change affects customers. The connection helps your AI assistant retrieve that DevRev context, summarize what matters, and identify the next step. Where supported and authorized, it can also help create or update DevRev work items.

What you can do:

• Search and retrieve DevRev work and related customer context from a conversation.
• Trace customer-reported issues to the engineering work addressing them.
• Summarize an enhancement's status, linked tickets, and areas needing attention.
• Create or update supported work items when authorized and available to the signed-in user.

Why it matters:

• Context: Understand relationships across customer tickets, issues, and enhancements rather than reading each record in isolation.
• Action: Move from an answer to a supported DevRev work-item change when the signed-in user has permission.
• Control: Use the organization's DevRev access boundaries and the client's action-approval controls, where available.

The connection uses the signed-in user's DevRev access. Available records, tools, and actions depend on the organization's configuration and that user's permissions. A DevRev account and access to the relevant workspace are required. Review any proposed write action before allowing it.