eesel listing changes

How this plugin's listing changed from one daily snapshot to the next, with its rank by placement that day and a day, a week and four weeks later. Rank movement after a change shows what happened next, not what caused it; the directory-wide page compares it with every other plugin.

7 changes since October 22, 2026, newest first. A dash means no rank was recorded that day; “due” means the day hasn't come yet.

Field	Change	Age	Rank by placement	Then	Category rank, 7d
Oct 22 → Oct 23 · 7 changes
Capabilities	Added: Answer customer support questions from your help center, docs and past tickets Draft replies to customer tickets in your company's tone Triage, tag and route support tickets in your helpdesk Set up automations that handle new support tickets Find the topics driving support ticket volume Write help center articles and macros from real tickets Show 3 moreShow fewer Correct your AI teammate and give it new rules Review what your AI teammate handled and approve pending actions Connect your helpdesk, help center and docs	30–90 d	#4133	1d#4130 3places up 7ddue Oct 30 28ddue Nov 20	#807 due Oct 30
Description	652 chars 886 chars rewritten, 30% kept · added: teammate, hire, company, learns, help, center +4 more · removed: talk, agent, connects, company's, answers, questions +4 more
Skills	Added: answer-from-company-knowledge automate-support-tickets clear-the-support-backlog eesel find-what-customers-ask-about fix-a-wrong-ai-answer Show 4 moreShow fewer reply-to-a-customer set-up-ai-support weekly-support-review write-help-center-articles
Keywords	Added: customer support customer service helpdesk help desk support agent support tickets Show 8 moreShow fewer AI agent AI teammate help center Zendesk Freshdesk Gorgias Intercom Zoho Desk
Version	1.0.2 1.0.3
Categories	Added: Business & operations Removed: Productivity
One-liner	Chat with your support agent Customer support AI teammate