JobField

JobField is field service software for home service businesses: HVAC, plumbing, electrical, appliance repair, pool, garage door and other trades that send technicians to customers' homes. This plugin connects ChatGPT to your JobField account, so you can ask about your business in plain words and get answers from your own data.

Who it is for Owners and admins of a business that runs on JobField. You sign in with your JobField account, choose the business, and press Allow. Only an owner or an admin of the business can connect it.

What you can ask

• The schedule for any day or week, by technician, with arrival windows and the visits that have no technician yet.
• A customer by name, phone number or email, with their address, notes, visit history, lifetime spend and the balance they still owe.
• One job in full: service, items, payments, status changes, estimates, the issue and the notes.
• The booking requests waiting in your Bookings inbox, including messages the Receptionist took.
• Your calls for a period: who called, who answered, which calls were missed and why, and whether a missed call got a text back.
• Reports: sales by payment method, jobs by status and technician, unpaid and unbilled work, estimates and win rate, revenue by month and by job type, repeat customers and technician load.
• Which automatic texts are on, when they fire, and what went out today.
• How your calls are routed, your business hours, and when the Receptionist picks up.

What it can change Where job changes are switched on for your business and you allowed them when connecting, the plugin can create a job, move a scheduled job to a new time, window or technician, and set a job's status to scheduled, in progress, done or cancelled. Each of these tools is marked so that ChatGPT asks for your approval first. Every change is recorded in JobField under your name, your team gets the same push notifications as for a change made by hand, and you can undo it in the chat or in JobField for 24 hours. A job it creates gets the same automatic confirmation text and reminders as a job created by hand, when your business has those on. The only thing it can remove is a job it created itself, when you undo that change.

What depends on your setup Calls, missed call reasons and call routing need a JobField phone number, and automatic texts need texting to be ready. When something is not set up, the plugin says so and names the page in JobField where you would turn it on. It never starts a purchase.

What it never does It never takes or requests a payment, never sends a text or places a call of its own, never changes your settings, and never deletes anything it did not create. Call recordings are never shared, call transcripts are not available through it, and pay links and other private links are left out of every answer. Text written by customers and callers is passed on as data, so it is reported and never followed as an instruction.

Good to know A connection ends after 90 days, or after 30 days without use. You can disconnect at any time in JobField, in Settings, under Integrations, and every owner of the business receives an email when a new connection is made.

Support: https://my.jobfield.app/help or support@jobfield.app.