Lorikeet
ChatGPT pluginCustomer support concierge
Lorikeet is an AI customer support platform for complex and regulated businesses. Its concierge agents take actions to solve customers' problems across chat, email and voice, rather than pointing them to self-serve.
Lorikeet MCP lets your team manage an existing Lorikeet account from ChatGPT. Ask it to find and explain agents and skills, look up knowledge articles, review tickets and why they escalated, check guardrails, and run simulations before a change reaches customers.
Who it is for: support leaders, operations teams and Lorikeet admins who already have a Lorikeet workspace.
Limitations: you need a Lorikeet account to connect. The plugin only sees the workspace you sign in to, and only what your Lorikeet role allows. Changes are recorded in your account's audit trail.
Lorikeet is #12,056 of 13,927 ChatGPT plugins by placement.
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Rank in Business & operations
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Business & operations2,064th of 2,396 by placement
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Example prompts
- “Which skills handle refund requests?”
- “Why did my most recent escalated ticket escalate?”
- “Run a simulation of a customer asking to cancel their order.”
- Categories
- Sign-in
- On Install
- Capabilities
- Find and explain agents and skills, Search knowledge articles, Review tickets and escalations, Check guardrails, Run simulations
- Availability
- Available
- Version
- 1.0.1
- Keywords
- customer support, ai agents, skills, knowledge base, simulations
- Created
- November 12, 2026
- More info
- Sponsorship
- Promote this plugin