Spun Inbox

Spun Inbox helps businesses manage the customer conversations on the WhatsApp number they connected to Spun: catch up on what happened, see which chats still need a reply, and prepare answers faster, without reading every message yourself.

It works with Spun, the team inbox for WhatsApp. Ask in plain language and your assistant works from your own chats, contacts and groups.

What you can do:

• See which conversations still need a reply.
• Read prepared digests that summarize up to 25 chats, or all of them, with citations back to each message.
• Get message volume and team activity totals in one step instead of reading every message.
• Search contacts and conversations, and read voice notes as transcripts.
• Create tasks and calendar events from what customers ask for.
• Draft replies. Sends always follow your organization's approval setting, and by default each one waits for a person to approve it in the Spun inbox.

Who it is for: businesses and teams that answer customers on WhatsApp with Spun.

Requirements and limits: you need a Spun account with a WhatsApp number connected, and you sign in with that account when you connect. The assistant only sees what your organization's permissions allow, and an organization manager can narrow or remove the connection at any time in Spun's settings. Spun can only read chats in the WhatsApp number your organization connected. Spun is an independent product and is not affiliated with or endorsed by WhatsApp or Meta.