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TehProf Support

ChatGPT plugin

Helpdesk tickets and SLA

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TehProf Support is a helpdesk for service teams: customer requests from WhatsApp, Telegram, email and Bitrix24 become tickets with SLA, a knowledge base and analytics. This connector lets your AI assistant work with your own Support account in plain words.

Ask "which tickets are overdue?", "what is waiting for my answer?" or "how did the team do today?" and get an answer built from your real tickets. The assistant can open a ticket, look for an answer in your knowledge base, draft a reply, add an internal note, take a ticket or set a reminder.

The assistant sees exactly what you see in Support — your company, your role, your tickets. Anything that reaches a customer or changes a ticket's state (replying, completing, reassigning, changing settings) is marked as a destructive action and needs your explicit confirmation first. Internal notes and tags never reach the customer and are added as ordinary edits. You can disconnect the assistant at any time in Support → Connect AI.

TehProf Support is #13,537 of 13,927 ChatGPT plugins by placement.

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Movement

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Rank by placement

#13537of 13,927126places down24h—7d
#13,399#13,437#13,475#13,513Oct 17Oct 23Oct 29Nov 4Nov 10Nov 15

Rank in Productivity

#3545of 3,65337places down24h—7d
#3,505#3,517#3,529#3,541Oct 17Oct 23Oct 29Nov 4Nov 10Nov 15

In its category

How this plugin compares with others in the same category. Positions are counted within the category, not across the whole directory.

Productivity3,545th of 3,653 by placement
#PluginPosition7d
3543Tote Monster#13533—
3544CXLatam Software#13536—
3545TehProf SupportThis page#13537—
3546Tellscreen#13539—
3547Outside Chair — Knowledge#13540—

All 3,653 Productivity plugins

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Example prompts

  • “Which tickets are overdue right now?”
  • “What is waiting for my answer?”
  • “How did the team do today?”

Skills

  • get-started

    First steps with TehProf Support — see open tickets, overdue SLA and the team's workload, read a ticket and draft an answer that goes to the customer only after the user confirms.

Categories
Made by
TehProf.kz · Website
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On Install
Capabilities
See open and overdue tickets, Summarise the team's day, Search the knowledge base, Draft replies, Add internal notes and reminders
Availability
Available
Version
1.0.0
Keywords
helpdesk, tickets, sla, support, knowledge base, bitrix24, whatsapp
Created
October 31, 2026
More info
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