Breakthrough

answer

Answers any sales question for this user's company: how we sell, what we charge, how we position, what to ask a buyer, how to handle an objection, how we compare to a competitor, what to do next on a deal — plus open-ended questions about a prospect, account, or call. Answers come from the company's own playbook and sales data (contacts, companies, call transcripts), which only this skill can reach. The fallback for any Breakthrough request that isn't a record lookup, including writing an email, a message, or call notes.

find-business

Looks up one company in Breakthrough by name, website domain, or LinkedIn company URL and returns its stored profile. Answers "is this account already in the system" and pins down which company the user means before acting.

find-contact

Looks up one person in Breakthrough by name, email address, or LinkedIn URL and returns their stored record — role, employer, linked company. Answers "is this person already in the system" and pins down which person the user means before acting. For a factual question about who a named person is, what they do, or where they work, this returns the user's own record of them. An open-ended "what do we know about" or "how should I approach" them is answer; so is writing them an email or LinkedIn message, or notes on a call with them; what they said on a call is research-transcripts.

gather-context

Shared subroutine that loads the Breakthrough context behind a request — resolves which contacts, companies, and recorded calls are in scope, then retrieves the relevant sales playbook sections. The answering skill runs this first, so it is not selected on its own; invoke it directly only to preload everything known about an account before a working session.

import-contact

Adds a NEW person to Breakthrough from a LinkedIn profile URL or an email address, then starts enrichment to fill in their role, employer, and background. Requires a URL or email — a name alone is not enough to import from.

refresh-contact

Keeps an EXISTING Breakthrough contact's employer and title right. When the user states where someone works now ("Marco works at Kleecks, I just met him", "she's advising RudderStack"), records that employer once the user confirms — the fix for people LinkedIn has wrong. Otherwise re-pulls their details from LinkedIn when the record is stale, and answers whether someone's job is still current ("is Matt still at Quindar?", "did he leave?"): Breakthrough holds the user's own record of that person. Confirms before changing anything. Writing to them or writing up a call is answer; what they said on a call is research-transcripts; their record as it stands is find-contact.

research-transcripts

Searches and reads the user's recorded Breakthrough call transcripts — finds which calls touched a topic, lists a contact's calls, or reads one call in full. Answers what was actually said, by whom, and when, citing the call it came from.