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ThreadDesk

Claude connectorCommunity

Work your WhatsApp, Messenger and Instagram inbox from Claude: catch up on chats, look up customers and orders, reply, and manage support t…

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Tools
21

exposed by this connector

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#4494of 5,18375places down24h—7d
#4,174#4,262#4,350#4,438Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

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2,000024h—7d
1,5441,6691,7941,919Sep 13Sep 19Sep 25Oct 1Oct 7Oct 12

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In its categories

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Sales and marketing1,164th of 1,264 by popularity · not ranked by trending score
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Productivity2,507th of 2,822 by popularity · not ranked by trending score
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Communication483rd of 538 by popularity · not ranked by trending score
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ThreadDesk is a customer messaging inbox for WhatsApp, Messenger and Instagram, with email support tickets. This connector lets business owners and their teams work their ThreadDesk workspace from Claude.

Ask Claude what needs a reply, summarise a customer's conversation, look up a contact and their Shopify or WooCommerce orders, check tickets that are about to breach their SLA, or review team performance for any period. When you allow it, Claude can also reply to a customer, send an approved WhatsApp template, assign or resolve a conversation, reply to or update a ticket, and update a contact's details and tags.

Built for safety:

  • Read-only until you grant more. Write permissions are requested separately, the first time they are needed.
  • Claude acts as you, limited to what your ThreadDesk role allows.
  • Every write is confirmed with you first and acts on one customer at a time. There are no bulk or export tools, and sending is capped at 30 messages per hour per workspace.
  • WhatsApp's 24-hour customer-service window and opt-outs are respected.
  • Connections are listed under Settings → Connected AI apps, where any owner or admin can disconnect them instantly.

Requires a ThreadDesk account (threaddesk.io) with an active plan.

Tools

  • add_ticket_note
  • assign_conversation
  • get_contact
  • get_conversation
  • get_customer_orders
  • get_performance_report
  • get_ticket
  • get_workspace_overview
  • list_conversations
  • list_team_members
  • list_templates
  • list_tickets
  • reopen_conversation
  • reply_to_ticket
  • resolve_conversation
  • search_contacts
  • search_conversations
  • send_reply
Show all 21
  • send_template
  • update_contact
  • update_ticket
Categories
Made by
ThreadDesk · Website
Sign-in
Required
Connector URL
https://api.threaddesk.io/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
October 6, 2026
More info